Returns and Exchanges

If you are unhappy with your item or size we are happy for you to exchange or return the item, however it is your responsibility to get the item back to us.

Our exchange and return policy lasts 14 days from the day of purchase. Unfortunately if it has been more than 14 days we can not offer you an exchange or refund.

If it is within the 14 days since purchasing the item, the item must be unworn, unwashed, in its original packaging with all tags still attached.

If you are wanting an exchange or return please email us at hello@figandhoney.co.za with your order number and name as the reference. Please tell us which item you are returning and why, along with your details and we will get back to you within 1-2 working days.

Please note: You will be responsible for your own shipping costs for returning your item. The shipping costs are non- refundable, so if you do receive your return the shipping cost will be deducted. Once we receive your return we will examine the item and once it has been approved we will refund you your money.

If the item has a defect you will need to inform us within 24 hours of receiving the product.

Please note: there will be no returns on sale items.