Shipping Costs within South Africa:
There is a delivery fee of R65 within South Africa. Delivery is free with purchases over R1200.
We do not ship internationally at the moment but we are working on it. However we are stocked at Cahaya London (cahaya_london on instagram) and The Twelfth Of March in Germany (twelfthofmarch_ on Instagram).
Please note: if orders are being sent to remote and/or outlying places there may be extra costs involved.
Receiving Your Order:
We use Aramex Store-to-Door couriers. All parcels can be tracked on their website (www.aramex.co.za) by inserting your waybill number in the track and trace field on their home page. Domestic deliveries to main centres should arrive by the next business day from dropping off the parcel and outlying areas may take up to 72 hours. Aramex Stoor-to-Door delivers to a signature from receiver- so please do not send to a P.O. Box.
As Fig & Honey is still a small start up business we aim to drop off your order with our courier within 1-5 working days of receiving the order to ensure you get your order within 7 working days from placing your order so please be aware and make sure there is somebody to collect and sign for your parcel on the couriers arrival.
Please note: if orders are being sent to remote and/or outlying places there may be a delay in delivery time.
Tracking Your Order:
Once your order has been shipped, you will receive an email with all shipment details, including a tracking number which you can use to track your order.
If there are any other concerns please email us at firstname.lastname@example.org and we will be happy to answer your questions.